Order Process

Order Process


The production time of each product is listed in it's description.  Most products that don't need customization will ship quickly and usually be to your door in about 5 working days or less.  However, many of our products include levels of customization and personalization, i.e. awards and decorated clothing. These items typically have a 10 day production time plus the shipping time to get to your door - usually 2 1/2 weeks total.  Fill out your in-hands date (1 or 2 days before your event date) in the checkout process and we will make sure to confirm that your product will be to you on time or if you will need expedited shipping and/or Rush production.


Hey, we get it.  You need it fast and in time for your event.  We can make this happen.  Make sure to call us first if your event is coming up quickly.  Many products can be rushed but some can't due to the production processes.  We will steer you in the right direction for your budget and time to make sure we meet your event date.


We do free artwork and order proofs for each customized order.  Proofs will be generated and emailed in 1 or 2 business days or less for rush orders.  Our order experts will contact you for approval before any work is started.  Sometimes one proof will represent a large order of items that will be personalized. If changes and proofs become excessive we reserve the right to charge for them, as always we will be up front before and if it gets to this stage.  Most orders typically require one or two proofs to be started.

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